PLEASE BE CAREFUL: sicherbezahlen never asks you to transfer money to a non German bank account. Learn more.
ATTENTION: Fraudsters are currently trying to give the impression of a secure escrow payment via various classifieds portals. Our German IBAN can only be found in the APP and is provided by the Wirecard Bank. If you have any questions, please do not hesitate to contact our customer service.
How sicherbezahlen works
Buyers and / or sellers register in a few seconds.
Create & send transaction offer
One of them creates an individually tailored transaction offer, which the other party automatically receives by e-mail.
Enter bank details & buyer identification
All the seller has to do is to enter the bank details to which the payment should be transferred. The buyer identification process only takes 2-3 minutes and is covered by our partner IDnow.
The buyer deposits the purchase price in the sicherbezahlen escrow account. Important: Money transfer usually takes one bank working day.
The payment receipt in our escrow account is immediately confirmed to both parties by SMS, e-mail and via notification in the profile. Both parties can now agree on the grant date. Price adjustments are possible at any time until the purchase price is released.
Payment & Handover
At the handover, the buyer releases the payment via mobile TAN. In this moment the money is irrevocably transferred to the seller account. Due to the immediate payment confirmation via SMS, e-mail and in the profile, the seller hands over the goods and documents to the buyer at the time of confirmation.
Information about the buyer identification
To ensure the highest level of security, every buyer must go through a short identification process after a transaction offer has been created. If the buyer is already identified for an earlier transaction, a second identification is not necessary. Seller do not need it. The integrated identification process takes 5 minutes and will be performed by our video-ident-partner IDnow. In this process you do a short video call on your mobile phone or PC (webcam necessary) with an IDnow-agent. During the call the agent ask you some personal data and take a picture of your ID to match and verify your data.
We recommend to download our iOS- or Android-App, if you want to use sicherbezahlen on your mobile phone. In this case you don’t need to download the IDnow-APP because it’s integrated in our sicherbezahlen-App. Click here to read more information about this identification process.
Where can I use sicherbezahlen?
You can use sicherbezahlen throughout the entire SEPA area. Therefore the buyer and seller need a SEPA bank account. Here you will find a list of all SEPA countries.